Frequently Asked Questions

HOW MANY CAKES DO YOU DO IN A DAY?
We can do as many as six weddings in one weekend. Difficulty of designs, delivery locations and cake sizes all factor into how many weddings we will book. We are a small shop and quality is our priority, so we limit ourselves to what we know we can do well.

HOW FAR AHEAD DO I NEED TO ORDER MY CAKE?
Most people secure the date of their own custom cakes at least two to six months in advance. Some dates book faster than others. Late May and all of June, Memorial Day weekend and any VOLS football off-days are extremely popular. The best policy is ti book as soon as you know you want to use us for your cakes. Smaller and simpler wedding cakes may be ordered with as little as a week’s notice if the schedule allows. It never hurts to ask, but for high wedding season (Mid-April thru October), the sooner the better.

HOW DO I SECURE YOUR SERVICES?
You may secure the date with a $200.00 non-refundable deposit at any time.

HOW LONG WILL IT TAKE YOU TO MAKE MY WEDDING CAKE?
The creation of a wedding cake is a process that takes place over several days. The cakes are made in stages. The cake layers are baked on one day, filled and finished on another and detailed the next. Since most weddings fall on Saturdays, this process usually begins on Wednesday. The early part of the week is spent preparing boards, polishing silver, ordering flowers, confirming delivery times, coordinating schedules with caterers and florists and making any sugarpaste details or special components for the cakes. Saturdays are spent tweaking details and delivering cakes safely, which is why its difficult to do wedding consultations during the season.

I WANT ONE OF YOUR DELICIOUS CAKES, BUT A CUSTOM CAKE IS NOT IN MY BUDGET. ARE THERE ANY OTHER OPTIONS?
If you just want a simple, elegant, delicious tiered cake, you can choose from our Signature Designs menu. We have four stock designs for these simplified wedding cakes: Classic Swags, Swirls, Simple Flowers and Textured. They are made with same quality and care as our custom cakes, but do not require a consultation and have standard decoration so they cost a bit less.

DO YOU DELIVER THE CAKES AND SET THEM UP?
Yes, we charge $50-$75 for delivery to most Knoxville locations. We coordinate with the caterer and/or florist, to deliver and set up the cake. Outside the Knoxville area, we charge $50/hr. round trip.

HOW FAR DO YOU DELIVER?
We travel to Nashville, Asheville, Chattanooga, Atlanta and all points in between. We do not ship our cakes.

HOW DO YOU DELIVER THE CAKES?
Most of our stacked cakes are delivered fully or partially assembled in insulated road cases. We set them up and finish the decorations on site.

DO YOU DO THE FLOWERS?
Normally, your florist will provide and place the flowers on your cake and we coordinate delivery with them. We can arrange the flowers that your florist provides on the cake for additional charge of $25-$50.

MAY I PICK UP MY CAKE?
Its quite possible to pick up a small stacked wedding cake and deliver it yourself. The cakes are well engineered, and when cold they are very sturdy. We pack them in a corrugated box with handles, so you can easily handle them. We recommend this only for smaller, stacked cakes (100 servings or less).

HOW MUCH CAKE SHOULD I ORDER?
This depends. Many things factor into the number of servings you should order. If you are having an evening reception, serving lots of food and alcohol, you will need less cake than you would at an afternoon reception with light food and no alcohol. You will want to consult your caterer for their opinion.

CAN I DO PART OF MY SERVINGS IN SHEET CAKES?
With very large weddings (300+ guests), sheet cakes are a wonderful way to help your caterers pre-plate some of the cake so that service goes more smoothly. Two and Three-layer sheet cakes are available (starting at $2.00/serving) to provide additional servings.

HOW BIG IS A SERVING OF CAKE?
Our cake tiers are constructed of four layers of cake filled with three layers of buttercream or filling, and when finished are 41/2″ to 5″ tall. A wedding serving is 2″ deep by 3/4″ wide. This is roughly 6 to 8 bites. An experienced caterer will be able to get exactly the number of servings you need out of your cake, but we do plan generously. Click here for a general serving guide.

CAN I HAVE A DIFFERENT FLAVOR EACH TIER?
Of course! We recommend a maximum of two flavors for your cake. A wedding cake is usually cut and served from the top down. Since you can only plate and serve one tier at a time, it becomes confusing for the servers and your guests when you have many different flavors involved.

DO YOU MAKE WHEAT-FREE CAKES?
We are able to make most of our cakes wheat free. While we make every effort to avoid cross-contamination, we are NOT a Gluten-Free kitchen. We do not recommend our wheat free cakes for those with severe wheat intolerance or celiac disease.

DO YOU FREEZE YOUR CAKES?
No. Our cakes are baked fresh daily and our buttercreams are made fresh fresh weekly. The creation of a wedding cake is a several day process and our cakes are baked as close to the delivery day as possible.

DO YOU STAY AND CUT THE CAKE? HOW DO YOU CUT THE CAKE?
Most often, your caterer will be responsible for the cutting of the cake. They will often charge a per serving cutting/plating fee or a flat fee for this service.